By sending an email to: firstname.lastname@example.org during business hours which is Saturday to Thursday 10 am to 6 pm.
Yes, we only sell authentic product and premium e-liquids that are imported directly from USA.
Because we are the first official vaping site in Egypt with the largest selection of hardware and e-cigarette supplies and we offer the largest selection of premium e-liquids in different price ranges that can fit any budget.
We believe that email is the fastest and most effective way of communication. But no worries!!! after you place an order, a representatives from our office will call when your items are ready to be shipped, to confirm you order, shipping address and payment method and will answer any questions you may have during the call.
Most orders will ship the same day up to the carrier pickup dead line, If we can not ship you product in the same day, we will ship it the next business day. Please allow 2-5 business days for delivery or before inquiring about your order.
Email us to Customer Service before 10 am of the next business day. We don’t not accept changes to orders via email or over the phone. Instead, we will cancel your entire order and you will have to re-place your order again on the website.